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Free trial

The Hub is a single platform for user administration, projects, billing, subscription management, observability, and other administration activities. By default, newly registered Hub accounts start the 14-day free trial, where 500 complimentary Matillion Credits are allocated for use across the Data Productivity Cloud and Matillion ETL.

The free trial grants account-wide access to the full Enterprise edition offering.

The complimentary credits will expire after 14 days, after which, you will need to upgrade to a paid subscription on an edition that suits your needs.


If your Credit Based Trial period comes to an end before you upgrade, your subscription will either expire or automatically roll over onto the Pay-Go subscription plan. This will depend upon whether payment details have been entered and saved to your account. For more information, read Manage Subscription, and Manage payment details and invoices, respectively.

Once you have started your trial

When your free trial begins, log in to the Hub, click the account you want to work in, and What do you want to do today? will be displayed. Select one of the following services:

  • Click Design Pipelines to get started with the Data Productivity Cloud. For more information, read Designer overview.
  • Click Add Matillion ETL instance to begin your Matillion ETL journey. Create an instance, and associate it to your existing Hub account.
  • Click Load Data to begin your Data Loader journey.
  • To move data using your own custom connector, click Manage custom connector, and begin your journey by clicking Add connector. For more information, read Custom Connector Overview.

After your trial ends

After your free trial ends, your Data Productivity Cloud configuration will be retained for a short period of time; this includes any projects, branches, and authentications to third-party services you created during this period. However, the following changes will take effect from the moment your trial ends:

  • If you started your trial from a marketplace, you'll roll on to Pay-Go at the end of your trial.
  • If you've added payment details during your trial, you'll roll on to Pay-Go at the end of your trial.
  • When your trial expires, your agent will be suspended, and you won't be able to run any pipelines until a subscription is applied.
  • You'll be able to log in to the Hub, but won't be able to access core services, such as Designer.


For more information about Pay-Go, and the other subscription plans, read Appendix: Subscription payment information.

If you don't want to lose any of these features, and continue using the Data Productivity cloud, upgrade to a paid subscription on an edition that suits your needs.