Troubleshooting common Designer errors
This guide lists and explains some common error messages that you may encounter in Designer. Where applicable, it also explains how to resolve the underlying issue.
If you encounter an error that you think we should add to this guide, contact Matillion Support to let them know.
Pipeline errors
Run pipeline: Something went wrong running your pipeline, please try again
This error message appears if you have an orchestration pipeline and a transformation pipeline with the same name, and the orchestration pipeline contains a Run transformation component to run the transformation pipeline. To resolve this issue, rename either pipeline and adjust the component configuration if necessary.
Note
We recommend using a naming convention for your pipelines to avoid this issue. For example, you could use O_pipeline_name for orchestration pipelines and T_pipeline_name for transformation pipelines.
Git errors
"Something went wrong" when merging changes into a branch
This error message may appear if there are uncommitted changes on the branch that you are trying to merge changes into. To resolve this issue, follow these steps:
- Open the branch that you want to merge changes into.
- In the branch menu, click Commit changes.
- Go back to your original branch and commit any uncommitted changes.
- Merge the changes into your chosen branch.
Component errors
Azure Blob: Stream is already closed
This error message appears if your permissions for accessing Azure storage accounts and blobs have not been defined correctly. To resolve this issue, make sure that all your Azure app registrations for the Data Productivity Cloud contain all the required roles and permissions listed in our Roles and permissions for Cloud Storage documentation.
Google Ads Query: Metrics cannot be requested for a manager account
This error message can appear if you are trying to retrieve data using a Manager account with multiple sub-accounts. To resolve this issue, follow these steps:
- Click the Connection Options field and create a parameter for your ManagerID. For more information about the ManagerID, read the Google Ads Query data model.
- If you are using multiple client customer IDs, make sure that you have entered them in a comma-delimited list in the Client Customer ID field.