Ask Matillion - your AI assistant for product answers

Ask Matillion is your AI assistant that helps you find answers to your questions about the Data Productivity Cloud and/or Matillion ETL. Ask Matillion uses advanced natural language processing to understand your queries and provide relevant information from the documentation.

You can use Ask Matillion to find answers to your questions, explore our product documentation, and troubleshoot issues you might be experiencing with the Data Productivity Cloud or Matillion ETL.

Using Ask Matillion

At the top of docs.matillion.com, you'll find a toggle to display documentation for either the Data Productivity Cloud or Matillion ETL. Ask Matillion is available to help you with both products, and the Data Productivity Cloud and Matillion ETL versions of Ask Matillion are trained on the respective product documentation and code examples. Additionally, both Ask Matillion assistants are trained on transcripts from curated playlists on Matillion's YouTube channel.

Data Productivity Cloud toggle:

Matillion ETL toggle:

The Ask Matillion widget is located in the bottom-right corner of the page. Click the icon to open the Ask Matillion interface.

You can type your question directly into the chat interface, or click on one of the suggested questions to get started. Ask Matillion will respond with relevant information from the documentation, including links to specific pages and code examples.

Deep thinking mode

Click the Deep thinking button if you would like Ask Matillion to think for longer about your question. This allows Ask Matillion to provide even more comprehensive answers.

Sample questions

In addition to the suggested questions, you can ask Ask Matillion any question related to the Data Productivity Cloud or Matillion ETL. Here are some examples of questions you can ask:

Data Productivity Cloud questions

What are the prerequisites for using the Data Productivity Cloud?
What AI features are available in the Data Productivity Cloud?
How do I create a new project in the Data Productivity Cloud?
How do I set up a Data Productivity Cloud agent?
How do I whitelist IP addresses for the Data Productivity Cloud?

Matillion ETL questions

How do I launch Matillion ETL?
Teach me about Git integration in Matillion ETL.
How do I create a new job in Matillion ETL?
How do I create grid variables in Matillion ETL?
What are the best practices for using Matillion ETL?

Best practices

To get the most out of Ask Matillion, consider the following best practices:

Be clear and concise. Ask Matillion works best with specific questions that can be answered with a single piece of information or a short explanation.
Use keywords. Include relevant keywords in your question to help Ask Matillion understand the context.
Use follow-up questions to refine your query. If Ask Matillion's response isn't exactly what you were looking for, ask a follow-up question to clarify or narrow down the answer.
Ask Matillion on docs.matillion.com is configured to answer questions about the Data Productivity Cloud and Matillion ETL. It is not a general LLM and should not be used for questions unrelated to Matillion's products.

Ask Matillion and search

Ask Matillion also includes a search function that lets you to search for specific terms or phrases within the documentation. This can be useful if you're looking for information on a specific topic or feature. When you type your search term, Ask Matillion will return two types of results: pages and sections. Any search result with a page icon denotes a full page, while any search result with a # icon denotes a section within a page. You can click on the search results to navigate directly to the relevant documentation.

Ask Matillion and Maia

Ask Matillion is separate from Maia, your team of virtual data engineers in the Data Productivity Cloud. While Ask Matillion provides answers to questions about the Data Productivity Cloud and Matillion ETL, Maia is designed to assist you with specific tasks and workflows within the Data Productivity Cloud to increase your data engineering productivity. Maia and Ask Matillion have different purposes, but they can be used together to enhance your experience in the Data Productivity Cloud.

Use Maia to streamline your data engineer processes via building, configuring, analyzing, improving, running, and monitoring your data pipelines in Designer. For more information about Maia, read Maia overview.
Use Ask Matillion when you visit docs.matillion.com to find answers to your questions about the Data Productivity Cloud and Matillion ETL.