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Account roles

Each user added to an account is assigned a role, which defines the services they can access.


Roles

Users with the User Admin role can edit basic account settings, manage permissions, and administer other users.

Users with the Super Admin role inherit all User Admin permissions, and are automatically assigned the Owner role for all projects and environments in the account.

Note

  • Every account must always have at least one user with the Super Admin role. Only another Super Admin can remove or modify a user with this role.
  • Accounts created before December 2024 do not have a Super Admin user automatically assigned. If you wish to elevate an existing user to have the Super Admin role, raise a Support ticket. For more information, read Getting support.

Services

With the User Admin or Super Admin role, you can select which services each user is allowed access to. The services are:

  • Designer
    • Can create projects: Only users with this option enabled can create new projects.
  • Data Loader
  • Manage Agents
  • Billing
  • Maia

Note

If Designer is not listed in the Services section of Edit User, raise a support ticket and provide your account number to enable the service.

For more information about how to modify user roles, read Edit user roles.

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