Marketplace subscriptions (AWS/Azure)

The Data Productivity Cloud provides subscription and billing management features for all registered customers.

If you want to subscribe to Matillion ETL only, contact support.

Note

To cancel a subscription or change your payment method, contact your sales representative or support.
Customers who associate their Matillion ETL instance with the Data Productivity Cloud are charged for Active Users. There are five active users per subscription every month. The month period is 30 days and begins from the day your subscription starts. If usage increases beyond five logins, then 50 credits are charged per user. Every month this count is reset. Any API user that runs Matillion ETL Orchestrations is included in the active user count.

Marketplace billing information

Matillion can automatically bill customers through AWS and Azure Marketplace. For more information, read AWS Marketplace subscription and Azure Marketplace subscription, respectively.

Matillion tracks and aggregates usage, then calculates the total amount due based on your pricing plan. This total is submitted to AWS or Azure Marketplace as a usage-based charge, with units priced at $0.01 each. While the unit cost appears as $0.01 in both marketplaces, Matillion adjusts the number of units reported to reflect the actual total owed.

Billing data is submitted hourly, based on your metered usage.

The final billing amount is sent to AWS and Azure Marketplace, which handles the charge. Matillion manages all the pricing logic internally, allowing for full flexibility in applying promotions, credits, or custom pricing options.