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Manage payment details and invoices

If you're a registered Hub customer, you can manage billing details and invoices within your Hub account. Information will also be provided about the different types of payment methods that are available once you've registered and set up a subscription plan.

If you're paying via AWS, or Azure Marketplace, you won't have the option to manage your payment details or view invoices. Please manage these through your respective Marketplace account.


Manage billing details

  1. In the Credit consumption dashboard, Click Manage under Payment Details at the top of the page.
  2. The Billing Information page will open in a new browser tab.
  3. Enter your details in the fields provided.
  4. To save the details, click Update Billing Information.

Invoices

The invoices dialog in your Hub account provides details about your subscriptions, invoices, and billing information.

Invoice information will only be available to Hub customers that pay for their Annual Upfront subscription directly with Matillion using an invoice payment method. For more information, read Appendix: Subscription payment information.

Use the following steps to access your invoice information:

  1. In the Credit consumption dashboard, Click View all under Invoices at the top of the page.
  2. The Account Information page will open in a new browser tab. This page includes details of Subscriptions and Invoices.
  3. Click All invoices, situated towards the bottom of the page, to display a list of all invoices associated with your Hub account.
  4. To download an invoice, click the icon next to the required invoice.

Download Invoice


Appendix: Subscription payment information

The table below shows subscription plans and payment methods available to all registered and subscribed Hub customers.

Subscription Plan Payment Method
Annual Upfront Options to pay via Invoice, AWS Marketplace Subscription, or Azure Marketplace Subscription, depending on your chosen provider.
Pay-Go Options to pay via credit card, AWS Marketplace Subscription, or Azure Marketplace Subscription, depending on your chosen provider.